Ordering with us is simple! Browse our range of high-quality flooring, add your chosen products to the basket, and proceed to checkout. Follow the steps to complete your purchase securely.

We accept all major debit and credit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options through:
✔ Klarna – Pay in 3 or Pay in 30 Days.
✔ Clearpay – Split your payment into 4 interest-free instalments.
✔ PayPal – Secure, fast checkout with buyer protection.

Yes! We offer several flexible payment options:

• Klarna – Pay in 3 instalments or Pay in 30 days.
• Clearpay – Pay in 4 interest-free instalments every two weeks.
• PayPal Pay in 3 – Split your payment into 3 interest-free instalments.

Simply choose your preferred payment method at checkout.

Yes, once you place your order, you will receive an email confirmation with your order details. If you don’t see it, please check your spam folder or contact us.

Delivery times vary depending on the product and your location. We aim to dispatch orders as quickly as possible. For estimated delivery times, please check the product page or contact us.

Delivery charges depend on your order size and location. Any applicable fees will be shown at checkout before payment.

We deliver across the UK. If you’re unsure whether we cover your area, get in touch, and we’ll be happy to assist.

Yes! Click & Collect is available on all items from our warehouse. Simply select the Click & Collect option at checkout, and we will notify you when your order is ready for collection.

📌 Important Information for Collection:

• The person collecting must be able-bodied or bring sufficient help to load the products.
• A suitable vehicle must be used to collect the flooring, as our products can be heavy and large in size.
• Collection is by appointment only—please wait for confirmation before arriving.

For any questions about Click & Collect, feel free to contact us.

All sales are final, and we do not accept returns.

Our products are specially ordered in batches for each customer, and once an order is placed, it is processed and allocated specifically for you. Due to this, we cannot accept returns.

In rare cases where a supplier may allow a return, they may charge a restocking fee, which will be the customer’s responsibility, along with any return shipping costs. If you believe you may be eligible for a return, please contact us, and we will check with the supplier, but this is not guaranteed.

Choosing the right flooring depends on your style, budget, and the room's requirements. If you need help, our expert team is happy to advise—just give us a call or visit our showroom.

Yes! Most of our Luxury Vinyl Tiles (LVT) and laminates are compatible with underfloor heating. Always check the product specifications for details.

Yes! Most of our products are available for samples, so you can see and feel the quality before making a decision. Contact us to request a sample.

Yes, we offer installation services, primarily in the Northwest of England. We can travel outside this area, but please enquire for more details and to confirm availability.